Our customer service workshop is available through eLearning with self learning and support from our educator Sandra.
Customer service is key for every business and ensures a successful business with repeat customers. Enrol your team today and see your business success increase exponentially.
What you will learn
Hi, I’m Sandra your educator for this workshop.
I have worked in spas all around the world as spa manager and therapist and know the key to successful business and repeat clients is customer service. I am here to help and support you through this program.
Listening and asking open questions helps you find out what your customers needs are. By telephone, by email or whatsap and also face to face. Communication is key
Be part of the solution
Being part of the solution not the problem, by listening to your clients and also following the companies protocol with a little initiative will ensure success.
Customer Loyalty is key
Customer loyalty is a side effect of great customer service. Teams need reminding how important your customers are to the success of your business, in every industry.